When enrolling and participating in any Polley Associates’ course in any form of delivery that involves live or delayed interaction with an instructor and/or other individuals, prospective, current, and former students agree to be bound by these policies on classroom use and conduct:
Course Registrations
Polley Associates does NOT permit unregistered or unpaid individual to monitor its classes. Those in a course must be registered student. No registration is completed without payment in full.
Cancellations due to inclement weather
Polley Associates may be required to cancel a class or classes due to inclement weather. We’ve made it easy for our students to know which, if any, classes are canceled.
Barring any exceptional weather-related circumstances, we will post a notice banner on our website, as well as send an email to your email address on file.
We try our best to send out notices at least 90 minute prior to the start of the class. Unexpected or extreme weather situations may make that not possible.
Children
Children under age 18 are NOT permitted in Polley Associates’ classrooms. They also are NOT permitted to participate in any other form of course delivery.
Classroom Conduct
Polley Associates reserves the right to refund tuition fees and refuse continued admission to any class if a learner disrupts the learning atmosphere of the classroom.
The responsibility for learning is shared between the student and Polley Associates. Students are expected to maintain the decorum of the classroom and refrain from any behavior that creates a negative learning environment.
For Zoom classes, driving is strictly prohibited during class. You will be removed and may not be readmitted. Camera is required for attendance purposes, and no behavior that would be deemed unacceptable in one of our physical classrooms will be allowed during a Zoom class. Although an online classroom, it is still a classroom environment.
Transcript distributions
Transcripts are emailed within one week of our office receiving the class data from the instructor, so typically within 10 business days maximum. Transcripts are sent via email at that time.
You may request a paper copy of your transcript once for no fee by emailing polley@polleyassociates.com or calling us at (610) 353-6776. Duplicate transcripts may incur a fee.
Examination grading and re-takes
Salesperson
Should a learner fail a salesperson pre-licensure end-of-course exam, a re-take exam will be mailed to the address on file of the learner, if appropriate and not prohibited by regulatory agencies or course providers. Reissues of retakes will incur a fee after one year; if the student misplaced or lost the exam; as well as if the address to provided to Polley Associates was inaccurate at the time of registration. No retakes will be issued, even for a fee, after 48 months have passed from the original course.
Pre-Broker
Should a learner fail a broker pre-licensure end-of-course exam, the retake may be completed once for no fee via a Zoom proctor or scheduled at our main business office in Newtown Square. Additional attempts may incur a proctoring fee of $25 per attempt. Per our course completion policy, students have one year to complete the retake exams.
Inquiries and correspondence
Please direct all inquiries to Polley Associates, 3129 West Chester Pike, Newtown Square, PA 19073-4107. Phone: 610-353-6776 or 800- 220-2789. E-Mail: Polley@PolleyAssociates.com.
Questions
Instructors encourage questions from learners during class sessions. Questions should be brief and pertinent to the subject being discussed. Personal questions must be held for the end of class.
Special requests and accommodations
Learners must advise Polley in advance of special accommodations they are requesting in advance of the start of their course. We will do our best to accommodate reasonable requests. Please reach out directly to our main office via phone or email.
Substitutions
Polley Associates reserves the right to change textbooks, class dates and times, course delivery methods, instructors and/or outlines at its sole discretion.
Use of calculators, computers, and handheld and mobile devices
Only battery-powered and noiseless devices are permitted, only with an instructor’s permission, and only so long as such devices do not prove to be a distraction to the instructor, any other individuals, or the class as a whole.
Use of recording equipment
Using of any device to record a class session in any manner is NOT permitted.
Use of tobacco, alcohol, or illegal substances
Use of tobacco in any form, or the consumption or use of alcohol or illegal substances in any form, is NOT permitted in any Polley Associates facility, including during our Zoom sessions.
Health Concerns
By entering the classroom, you are agreeing to the parameters for the operation that have been established in compliance with PA Department of Health Guidelines. Just as we cannot guarantee you would not be exposed to any other type of communicable viruses, such as the flu, we cannot guarantee it here. By attending a classroom-based course, you accept responsibility for this risk and agree to not hold Realty Seminars, Inc., Polley Associates, or any of its employees or contractors liable for any illness or injury.
